Problem Solving & Decision Making (PSDM)
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Overview
When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.
Course details
What's Included
What You Get:
- Led by an expert instructor
- Access to digital tools and resources
- Use skills learned immediately on the job
- Certificate of completion & KT Foundations Badge
- Certification Credits : 2.1 CEUs
Audience
Employees at all levels, from the boardroom to the shop floor, who are required to solve problems, make decisions, prevent or mitigate risks, promote or leverage opportunities, and prioritize and plan the resolution of concerns will benefit from this workshop.
There are two versions of Problem Solving & Decision Making: PSDM and PSDMxp.
PSDMxp is recommended for technical functions (manufacturing, engineering, operations etc.) For non-technical functions (HR, supply chain, finance etc.), we recommend standard PSDM.
PSDMxp utilizes computer-based simulation as opposed to standard problem solving and decision making case study scenarios.
Benefits
- Cut through the clutter & complexity to systematically find root cause for tough problems, and make decisions aligned with business priorities
- Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA and other methodologies
- Walk away ready to immediately apply these new skills back on the job
Skills Developed
Skills developed during a Kepner-Tregoe Problem Solving & Decision Making (PSDM) workshop enable you to:
- Conduct root cause analysis (RCA) on complex problems
- Make tough decisions aligned with operational priorities
- Identify and plan for the resolution of high-priority issues
- Understand and proactively manage risks and opportunities
- Ask the right questions to find hidden insight
Request a Brochure
Problem Solving & Decision MakingKepner-Tregoe Certifications
Make good thinking official, with a credential people recognize. Certification paths run from foundation practitioner to program leader.
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