Training

Learn it here. Use it everywhere.

Training isn't the outcome. It's the way you perform that advances your organization. Give your people a shared method for thinking clearly - and the capability to use it when it counts.

The KT Way

Every KT course is built on one idea: better answers start with better questions. Develop a structured way of thinking that can take you anywhere, with a proven approach you can put into practice.

Start with your goal. We'll take it from there.

The best organizations strive for improvement. Get yours to where you want it to grow — we'll help you sustain it.

Program Tracks

Programs built around you.

Three tracks, endless ways to improve. Start where you are, build what you need, and accelerate from there.

About the Foundations Track

Master the KT process with training that lays the foundation for what's next. Complete one course to earn your Foundations badge and move forward with confidence. Delivered virtually or on-site.

Course schedule

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Problem Solving & Decision Making (PSDM) Problem Solving & Decision Making (PSDM) Problem Solving and Decision Making (PSDM) Problemlösung und… In-Person or Virtual Root Cause Analysis Root Cause Analysis (RCA) Analyse de causes racines Analyse des causes profondes Ursachenanalyse analyse… In-Person or Virtual Analytic Troubleshooting (ATS) Analytic Troubleshooting (ATS) RCA Root Cause Analysis Analyse technischer Störungen 分析式故障诊断 In-Person or Virtual Problem Management Problem Management Gestion des problèmes ITIL Problemmanagement probleembeheer 问题管理 In-Person or Virtual

About the Coaches Track

Learn to coach others through the KT process and keep the method alive in daily work.

Course schedule

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KT Coach KT Coach KT-Coach In-Person or Virtual KT Facilitator KT Facilitator Facilitateur & KT Coach KT-Moderator Moderator In-Person or Virtual

About the Program Leaders Track

Lead KT programs across your organization and certify the people who run them.

Course schedule

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Train the Trainer Train the Trainer Formation de formateur Trainerausbildung Train de Trainer 内部讲师 In-Person or Virtual

All Training Courses

In-Person or Virtual

Problem Solving & Decision Making (PSDM)

Problem Solving & Decision Making (PSDM) Problem Solving and Decision Making (PSDM) Problemlösung und Entscheidungsfindung (PSDM) Résolution de problèmes et prise de…

CN CZ DE EN ES FR JP NL TH

In-Person or Virtual

Problem Solving & Decision Making (PSDM)

Problem Solving & Decision Making (PSDM) Problem Solving and Decision Making (PSDM) Problemlösung und Entscheidungsfindung (PSDM) Résolution de problèmes et prise de…

CN CZ DE EN ES FR JP NL TH

In-Person or Virtual

Problem Solving & Decision Making (PSDM)

Problem Solving & Decision Making (PSDM) Problem Solving and Decision Making (PSDM) Problemlösung und Entscheidungsfindung (PSDM) Résolution de problèmes et prise de…

CN CZ DE EN ES FR JP NL TH

In-Person or Virtual

Root Cause Analysis

Root Cause Analysis (RCA) Analyse de causes racines Analyse des causes profondes Ursachenanalyse analyse van de hoofdoorzaak 根本原因究明力強化コース

CN DE EN ES FR JP NL

In-Person or Virtual

Analytic Troubleshooting (ATS)

Analytic Troubleshooting (ATS) RCA Root Cause Analysis Analyse technischer Störungen 分析式故障诊断

DE EN ES NL

In-Person or Virtual

Analytic Troubleshooting (ATS)

Analytic Troubleshooting (ATS) RCA Root Cause Analysis Analyse technischer Störungen 分析式故障诊断

DE EN ES NL

Group Training

Forget hypothetical case studies. Put your team’s actual challenges on the table and learn the method by using it — together.

Kepner-Tregoe Certifications

Make good thinking official, with a credential people recognize. Certification paths run from foundation practitioner to program leader.

Train Internal Trainers

License the KT method and deliver it yourself. We certify your facilitators and give them the materials, coaching, and quality checks to keep standards high.

Simulation Training

Skills learned under pressure hold under pressure when it counts. Step into a live scenario with high stakes and a clock that’s running.

You don't need all the answers. That's why we're here.

Tell us about your challenge, and our experts will help you find the right way forward.