{"id":48001,"date":"2025-07-31T08:17:46","date_gmt":"2025-07-31T08:17:46","guid":{"rendered":"https:\/\/staging.kepner-tregoe.com\/?page_id=48001"},"modified":"2026-02-16T15:21:19","modified_gmt":"2026-02-16T15:21:19","slug":"faqs","status":"publish","type":"page","link":"https:\/\/staging.kepner-tregoe.com\/fr\/about\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n

What is the Kepner-Tregoe method?<\/h2>

Kepner-Tregoe (KT) isn\u2019t a single method, matrix or template! KT consists of 4 main \u201cprocesses\u201d that add structure to the way we think, ensuring that we take a rational approach using facts, rather than relying on assumptions and gut feelings:

\u2022 Situation Appraisal: Clarifies complex situations & issues, helps you to prioritise and create an action plan
\u2022 Problem Analysis: A powerful root cause analysis tool
\u2022 Decision Analysis: Ensures complex decisions are made rationally, weighing all the considerations and facts
\u2022 Potential Problem Analysis: Helps to manage risks and mitigate the effects if things do not go to plan<\/p> <\/div>

Where does Kepner-Tregoe come from?<\/h2>

Benjamin Tregoe and Charles Kepner were originally researching the way our minds work \u2013 how we solve problems and make decisions. They were interested in the factors that make someone a good problem solver, for example. They formulated an approach that attempts to emulate the thought patterns of someone with excellent problem solving skills.

They then realised that this was actually pretty powerful and that they could train people in applying these methods. And the rest is history! Read more about us<\/a><\/p> <\/div>

What makes our training different?<\/h2>

The quality of KT training is what keeps our clients recommending us and coming back for more. Our trainers follow a method called \u201csystematic teaching\u201d which begins from awareness and leads to mastery through practical application.

There is only a small amount of presentation to introduce the concepts. Participants work in groups to practice using the KT processes on case studies from our library, as well as any real-life issues or examples they bring with them. The hands-on, interactive approach ensures that you walk away with practical problem solving skills that you can start applying right away.

Clients have told us that KT \u201crewired their brain\u201d!

Come & see for yourself<\/strong>
Find a public course in the US or Canada<\/a>
Find a public course in Europe<\/a>
View our full training portfolio<\/a><\/p> <\/div> <\/div>\n\n\n\n

Start improving your problem solving skills today<\/h2>\n\n\n\n

The fastest way to speed up troubleshooting is to ask the right questions. In this 2-minute video<\/a> June’s car won’t start. The solution is simple, but lack of questioning skills leads to chaos!<\/p>\n\n\n\n

For a more in-depth introduction to complex problem solving, watch this 25-minute webinar:<\/p>\n\n\n\n

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