{"id":46069,"date":"2025-07-02T18:43:34","date_gmt":"2025-07-02T18:43:34","guid":{"rendered":"https:\/\/staging.kepner-tregoe.com\/conseil\/manufacturing-operations\/continuous-improvement-programs\/"},"modified":"2025-08-07T14:56:18","modified_gmt":"2025-08-07T14:56:18","slug":"continuous-improvement","status":"publish","type":"page","link":"https:\/\/staging.kepner-tregoe.com\/fr\/consulting\/continuous-improvement\/","title":{"rendered":"Programmes d&rsquo;am\u00e9lioration continue"},"content":{"rendered":"\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:2.5625rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:1.6875rem\"><\/div><\/div>\n<h1 class=\"has-text-align-center wp-block-post-title\">Programmes d&rsquo;am\u00e9lioration continue<\/h1>\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:5.25rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.875rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.5rem\"><\/div><\/div>\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-container-core-group-is-layout-7f126e1f wp-block-group-is-layout-constrained\" style=\"margin-top:60px;margin-bottom:60px\" data-aos=\"fade-up\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\">Le statu quo \u00e9quivaut \u00e0 un retour en arri\u00e8re<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"wp-block-paragraph\">L&rsquo;am\u00e9lioration continue est un parcours \u00e9volutif pour les entreprises, les syst\u00e8mes et les processus. Les organisations d&rsquo;aujourd&rsquo;hui ont acc\u00e8s \u00e0 un nombre extr\u00eamement important de donn\u00e9es, qui leur procure une quantit\u00e9 infinie d&rsquo;am\u00e9liorations. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"wp-block-paragraph\">Les efforts cibl\u00e9s sur des objectifs sp\u00e9cifiques permettent de maximiser les les initiatives d&rsquo;Am\u00e9lioration Continue.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-style-right-23 is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1024x568.jpg\" alt=\"\" class=\"wp-image-153\" srcset=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1024x568.jpg 1024w, https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-300x166.jpg 300w, https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-768x426.jpg 768w, https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1536x852.jpg 1536w, https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle.jpg 1576w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading alignwide is-style-underlined\">Favoriser clart\u00e9 et rapidit\u00e9 tout en s&rsquo;assurant d&rsquo;atteindre les r\u00e9sultats souhait\u00e9s.<\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Ne rien faire n&rsquo;est pas une option viable !<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour se d\u00e9velopper, il est n\u00e9cessaire d&rsquo;adresser et d&rsquo;am\u00e9liorer continuellement tous les secteurs de l&rsquo;entreprise. La cl\u00e9 de r\u00e9ussite est dans l&rsquo;identification des axes d&rsquo;am\u00e9lioration prioritaires dans la cr\u00e9ation de valeur et en tenant compte des resources limit\u00e9es. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Donner la priorit\u00e9 \u00e0 ce qui est le plus important<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Trouver la voie la plus directe vers les opportunit\u00e9s d&rsquo;am\u00e9lioration permet d&rsquo;obtenir les meilleurs r\u00e9sultats dans les d\u00e9lais les plus courts. La mise en oeuvre d&rsquo;un trop grand nombre de projets, non cibl\u00e9s, r\u00e9duit le potentiel de r\u00e9sultats. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00e9velopper et consolider les comp\u00e9tences analytiques<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Comprendre comment utiliser les donn\u00e9es pour consolider la r\u00e9solution analytique des probl\u00e8mes permet aux collaborateurs de trouver des am\u00e9liorations et d&rsquo;identifier les risques et opportunit\u00e9s potentiels.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7a7ba836 wp-block-columns-is-layout-flex\" style=\"margin-top:2.25rem\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Sans p\u00e9rennisation, les performances r\u00e9gressent<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Il est utile pour p\u00e9renniser les d\u00e9veloppement et les actions mis en oeuvre, d&rsquo;assurer l&rsquo;ancrage des pratiques pour \u00e9viter de revenir sur les habitudes pass\u00e9es. Il est donc n\u00e9cessaire d&rsquo;int\u00e9grer ces actions au plan d&rsquo;am\u00e9lioration continue afin que le changement soit effectif. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-query alignwide is-layout-flow wp-block-query-is-layout-flow\"><div id=\"swiper-slider\" class=\"block swiper-slider alignnone wp-block-acf-swiper-slider\">\n<div class=\"swiper\">\n    <script type=\"text\/config\" class=\"swiper-slider-config\">\n        {\"wrapperSelector\":\".wp-block-post-template\",\"slideSelector\":\".wp-block-post\",\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\",\"config\":{\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\"},\"breakpoints\":false}    <\/script>\n    \n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-1f00c4f9 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--gray-800);border-bottom-width:1px;padding-bottom:0.62rem\">\n<h2 class=\"wp-block-heading is-style-default\" id=\"h-case-studies-section\">Success Stories<\/h2>\n\n\n<div id=\"swiper-nav-buttons\" class=\"block swiper-nav-buttons align wp-block-acf-swiper-nav-buttons\">\n<nav class=\"swiper-arrows\">\n    <button class=\"swiper-arrow-prev\" aria-label=\"Previous Case Study\"><\/button>\n    <button class=\"swiper-arrow-next\" aria-label=\"Next Case Study\"><\/button>\n<\/nav>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:3.0625rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:2.3125rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:1.5625rem\"><\/div><\/div>\n\n\n<ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-43434 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-manufacturing client-success-story-category-metals-mining\">\n<div id=\"client-success-story-columns\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n        <div class=\"logo\" data-aos=\"fade-up\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"163\" src=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott.jpg 1600w, https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-300x61.jpg 300w, https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-1024x208.jpg 1024w, https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-768x156.jpg 768w, https:\/\/staging.kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-1536x312.jpg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/>    <\/div>\n\n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">$11M<\/p>\n                <p class=\"style:tagline\">saved in the first year<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">60%<\/p>\n                <p class=\"style:tagline\">improvement in on-time performance<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">50%<\/p>\n                <p class=\"style:tagline\">reduction in admin workload<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>Challenges<\/h3>\n            <p>Kennecott Utah Copper operates the Bingham canyon mine concentrator plant, a smelter and a refinery. Ore from this mine is concentrated into slurry, piped to where the smelting process occurs, and then sent to the refinery. Efficient operation at the concentrator stage is critical to maintaining uptime of the smelter. Each year the concentrator plant is shut down a total of 36 times. This is necessary to maintain critical equipment while essential repairs and upgrades are completed. The issue at Bingham was that the length of downtime was causing a bottleneck in the overall process.<\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>Results<\/h3>\n            <p>The shutdown process saved over $11 million in the first year of implementation. On-time performance improved by 60% and is tracking towards world-class results. key performance Indicators (KPls) for shutdown performance improved over all prior years. Team performance (on-scope, on-cost) improved by 60%. Shutdown administrative work load fell by over 50% allowing team members to focus on other areas such as reducing cost or generating more revenue. All Injury Frequency Rate (AIFR) improved, advancing a strong safety culture which is a core value of KUCC.<\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/staging.kepner-tregoe.com\/fr\/about\/client-success-stories\/rio-tintos-kennecott-utah-copper-copperton-concentrator-plant\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><li class=\"wp-block-post post-43119 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-consumer-products client-success-story-category-food-and-beverage client-success-story-category-manufacturing\">\n<div id=\"client-success-story-columns-2\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n    \n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">47%<\/p>\n                <p class=\"style:tagline\">improvement in operational efficiency<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">30%<\/p>\n                <p class=\"style:tagline\">improvement in production rate<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">50%<\/p>\n                <p class=\"style:tagline\">reduction in change over time<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>Challenges<\/h3>\n            <p>After a major capital investment at its biscuit factory at Papakura, Griffin&rsquo;s needed to address several variables impacting overall conversion cost. The site was struggling with high waste, high downtime, and planning deficiencies; and overall workflow was not conducive to producing at the lowest possible conversion cost.<\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>Results<\/h3>\n            <p>For overall results, Operational Efficiency (OE), the measure of line performance relative to a theoretical maximum achievable throughput rate, was used to measure success. To achieve an OE of 100%, the line must run at its maximum theoretical throughput rate with zero plant downtime and product waste. At the conclusion of the Kepner-Tregoe engagement the plant achieved: <\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/staging.kepner-tregoe.com\/fr\/about\/client-success-stories\/operational-efficiency-improved-by-47\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><li class=\"wp-block-post post-42539 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-aerospace-and-defense\">\n<div id=\"client-success-story-columns-3\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n    \n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">\u20ac4.5M<\/p>\n                <p class=\"style:tagline\">decrease in spin-off costs<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">70%<\/p>\n                <p class=\"style:tagline\">non-conformity reduction in 3 years in specific departments<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>Challenges<\/h3>\n            <p>Fokker wanted to increase their issue resolution maturity. This meant improving the quality and completeness of information about problems, accelerating root cause analysis and involving the right people at the right time.<\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>Results<\/h3>\n            <p>Success has been measured in a drastic reduction in non-conformities which is saving millions of euros yearly. A proactive culture has replaced the \u201cfire-fighting\u201d of reactive problem solving. <\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/staging.kepner-tregoe.com\/fr\/about\/client-success-stories\/improving-performance-by-thinking-differently\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><\/ul>\n\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading alignwide is-style-underlined\">D&rsquo;autres solutions<\/h2>\n\n\n<div id=\"links-list\" class=\"block links-list alignfull wp-block-acf-links-list\">\n<ul class=\"links-list\">\n                        \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/staging.kepner-tregoe.com\/consulting\/corrective-and-preventive-actions\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Programmes d&#039;actions correctives                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/staging.kepner-tregoe.com\/consulting\/targeted-performance-improvement\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Am\u00e9lioration cibl\u00e9e des performances                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/staging.kepner-tregoe.com\/consulting\/quality-improvement\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Am\u00e9lioration de la qualit\u00e9                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/staging.kepner-tregoe.com\/consulting\/asset-performance-management\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Asset Performance Management                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/staging.kepner-tregoe.com\/resources\/apps-and-software\/causelink\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Causelink\u00ae Cause &amp; Effect Charting Software                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                        <\/ul>\n<\/div><\/div>\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.75rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.5rem\"><\/div><\/div>\n<div id=\"swiper-slider-2\" class=\"block swiper-slider alignwide wp-block-acf-swiper-slider\">\n<div class=\"swiper\">\n    <script type=\"text\/config\" class=\"swiper-slider-config\">\n        {\"wrapperSelector\":\".testimonials\",\"slideSelector\":\".testimonial\",\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\",\"config\":{\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\"},\"breakpoints\":[{\"breakpoint\":\"576\",\"slidesPerView\":\"2\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"20\"},{\"breakpoint\":\"960\",\"slidesPerView\":\"3\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"40\"}]}    <\/script>\n    \n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-1f00c4f9 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--gray-800);border-bottom-width:1px;padding-bottom:0.62rem\">\n<h2 class=\"wp-block-heading is-style-default\" id=\"h-testimonials\">Testimonials<\/h2>\n\n\n<div id=\"swiper-nav-buttons-2\" class=\"block swiper-nav-buttons align wp-block-acf-swiper-nav-buttons\">\n<nav class=\"swiper-arrows\">\n    <button class=\"swiper-arrow-prev\" aria-label=\"Previous Case Study\"><\/button>\n    <button class=\"swiper-arrow-next\" aria-label=\"Next Case Study\"><\/button>\n<\/nav>\n<\/div><\/div>\n\n\n<div id=\"testimonials\" class=\"block testimonials alignnone wp-block-acf-testimonials\">            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cFor me, personally\u2026Kepner-Tregoe results can be measured in the hundreds of millions of dollars.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Robert A. Lutz, Formerly Chairman of GM North America and Ford of Europe<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cThe process enables people to find solutions and encourages them to seek continuous improvement. The more we use it, the more success we have with it, and the more value we create.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Jeffrey W. Green, Senior Production Specialist,  Sonoco<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cOur quality control standards are extremely high. Having a well-structured and disciplined approach to problem solving makes a huge difference in the speed at which we can find root cause.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Product Manager, Ventilator Manufacturing Company<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cKT\u2019s Processes have encouraged active engagement rather than passive acceptance when coming to problem solving. Problem Analysis has saved our team time by systematically organizing the analysis process. \u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Quality Manager &amp; KT Coach \u2013 Augmented Identity Solutions<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cOur company has fostered a global culture of critical thinking, making structured decision-making and problem-solving a core part of daily operations. Through the enterprise-wide adoption of Kepner-Tregoe (KT) methodologies, our company has transformed troubleshooting, escalations, and risk management, ensuring data-driven, analytical approaches guide service and operational decisions.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>National Support Specialist \u2013 A Global Healthcare Company<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cOur company integrated KT Problem Analysis methodology directly into our Major Incident response workflow, creating a more systematic approach to incident classification, root cause determination, and resolution. This process enabled our teams to quickly distinguish between relevant and irrelevant information during high-pressure situations, leading to more rapid and accurate incident classification.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Senior Manager Incident Response &#8211; Fintech<\/strong>\n            <\/p>\n        <\/div>\n    <\/div>\n\n<\/div>\n<\/div>\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Le statu quo \u00e9quivaut \u00e0 un retour en arri\u00e8re L&rsquo;am\u00e9lioration continue est un parcours \u00e9volutif pour les entreprises, les syst\u00e8mes et les processus. Les organisations d&rsquo;aujourd&rsquo;hui ont acc\u00e8s \u00e0 un nombre extr\u00eamement important de donn\u00e9es, qui leur procure une quantit\u00e9 infinie d&rsquo;am\u00e9liorations. Les efforts cibl\u00e9s sur des objectifs sp\u00e9cifiques permettent de maximiser les les initiatives [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":45676,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-46069","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Programmes d&#039;am\u00e9lioration continue - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Le statu quo \u00e9quivaut \u00e0 un retour en arri\u00e8re L&#039;am\u00e9lioration continue est un parcours \u00e9volutif pour les entreprises, les syst\u00e8mes et les processus. 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