{"id":48001,"date":"2025-07-31T08:17:46","date_gmt":"2025-07-31T08:17:46","guid":{"rendered":"https:\/\/staging.kepner-tregoe.com\/?page_id=48001"},"modified":"2026-02-16T15:21:19","modified_gmt":"2026-02-16T15:21:19","slug":"faqs","status":"publish","type":"page","link":"https:\/\/staging.kepner-tregoe.com\/de\/about\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1771016155921\"><h2 class=\"schema-faq-question\">What is the Kepner-Tregoe method?<\/h2> <p class=\"schema-faq-answer\">Kepner-Tregoe (KT) isn\u2019t a single method, matrix or template! KT consists of 4 main \u201cprocesses\u201d that add structure to the way we think, ensuring that we take a rational approach using facts, rather than relying on assumptions and gut feelings:<br><br>\u2022 Situation Appraisal: Clarifies complex situations & issues, helps you to prioritise and create an action plan<br>\u2022 Problem Analysis: A powerful root cause analysis tool<br>\u2022 Decision Analysis: Ensures complex decisions are made rationally, weighing all the considerations and facts<br>\u2022 Potential Problem Analysis: Helps to manage risks and mitigate the effects if things do not go to plan<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1771016225822\"><h2 class=\"schema-faq-question\">Where does Kepner-Tregoe come from?<\/h2> <p class=\"schema-faq-answer\">Benjamin Tregoe and Charles Kepner were originally researching the way our minds work \u2013 how we solve problems and make decisions. They were interested in the factors that make someone a good problem solver, for example. They formulated an approach that attempts to emulate the thought patterns of someone with excellent problem solving skills.<br><br>They then realised that this was actually pretty powerful and that they could train people in applying these methods. And the rest is history! Read more <a href=\"https:\/\/kepner-tregoe.com\/about\/\">about us<\/a><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1771016254326\"><h2 class=\"schema-faq-question\">What makes our training different?<\/h2> <p class=\"schema-faq-answer\">The quality of KT training is what keeps our clients recommending us and coming back for more. Our trainers follow a method called \u201csystematic teaching\u201d which begins from awareness and leads to mastery through practical application.<br><br>There is only a small amount of presentation to introduce the concepts. Participants work in groups to practice using the KT processes on case studies from our library, as well as any real-life issues or examples they bring with them. The hands-on, interactive approach ensures that you walk away with practical problem solving skills that you can start applying right away.<br><br>Clients have told us that KT \u201crewired their brain\u201d!<br><br><strong>Come & see for yourself<\/strong><br><a href=\"https:\/\/go.kepner-tregoe.com\/public-workshop-schedule-usa-canada\" target=\"_blank\" rel=\"noreferrer noopener\">Find a public course in the US or Canada<\/a><br><a href=\"https:\/\/go.kepner-tregoe.com\/public-course-finder-europe\" target=\"_blank\" rel=\"noreferrer noopener\">Find a public course in Europe<\/a><br><a href=\"https:\/\/kepner-tregoe.com\/training\/\">View our full training portfolio<\/a><\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-start-improving-your-problem-solving-skills-today\">Start improving your problem solving skills today<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The fastest way to speed up troubleshooting is to ask the right questions. In this\u00a0<a href=\"https:\/\/staging.kepner-tregoe.com\/resources\/videos\/my-car-wont-start\/\">2-minute video<\/a> June\u2019s car won\u2019t start. The solution is simple, but lack of questioning skills leads to chaos!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a more in-depth introduction to complex problem solving, watch this 25-minute webinar:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Complex Problem Solving - an introduction\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/QMrO-xdGm_U?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:6.25rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:4.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.5rem\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-contact-us\">Contact us<\/h2>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f61244-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"61244\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/48001#wpcf7-f61244-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"61244\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f61244-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Vorname*\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nachname*\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail*\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Telefon\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Firma*\" value=\"\" type=\"text\" name=\"company\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"job-title\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Berufsbezeichnung*\" value=\"\" type=\"text\" name=\"job-title\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"about-kt\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"about-kt\"><option value=\"\">Wie haben Sie von uns erfahren?<\/option><option value=\"Empfehlung\">Empfehlung<\/option><option value=\"Veranstaltung\/Konferenz\">Veranstaltung\/Konferenz<\/option><option value=\"Soziale Medien\">Soziale Medien<\/option><option value=\"Suchmaschine\">Suchmaschine<\/option><option value=\"Online-Werbung\">Online-Werbung<\/option><option value=\"Sonstiges\">Sonstiges<\/option><\/select><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"inquiry-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"inquiry-type\"><option value=\"\">Wie k\u00f6nnen wir Ihnen helfen?*<\/option><option value=\"Training & Beratung\">Training & Beratung<\/option><option value=\"Technischer Support\">Technischer Support<\/option><option value=\"Zertifizierungen & Badges\">Zertifizierungen & Badges<\/option><option value=\"Anfrage zu einer Partnerschaft\">Anfrage zu einer Partnerschaft<\/option><option value=\"Karriere\">Karriere<\/option><option value=\"Sonstiges\">Sonstiges<\/option><\/select><\/span>\n<\/p>\n<p>[honeypot honeypot-177 move-inline-css:true \"Ihre Website\"]\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Nachricht\" name=\"message\"><\/textarea><\/span>\n<\/p>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"contact_us_general\" type=\"hidden\" name=\"form-id\" \/>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"newsletter\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"newsletter[]\" value=\"Ja, ich m\u00f6chte n\u00fctzliche Einblicke und Updates von Kepner-Tregoe erhalten, die mir helfen, gesch\u00e4ftliche Herausforderungen zu l\u00f6sen und die Leistung zu verbessern. Ich kann mich jederzeit abmelden.\" \/><span class=\"wpcf7-list-item-label\">Ja, ich m\u00f6chte n\u00fctzliche Einblicke und Updates von Kepner-Tregoe erhalten, die mir helfen, gesch\u00e4ftliche Herausforderungen zu l\u00f6sen und die Leistung zu verbessern. Ich kann mich jederzeit abmelden.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Senden\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:6.25rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:4.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.5rem\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Start improving your problem solving skills today The fastest way to speed up troubleshooting is to ask the right questions. In this\u00a02-minute video June\u2019s car won\u2019t start. The solution is simple, but lack of questioning skills leads to chaos! For a more in-depth introduction to complex problem solving, watch this 25-minute webinar: Contact us<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":27,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-48001","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQs - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"What is the Kepner-Tregoe method? 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KT consists of 4 main \u201cprocesses\u201d that add structure to the way we think, ensuring that we take a rational approach using facts, rather than relying on assumptions and gut feelings:<br\\\/><br\\\/>\u2022 Situation Appraisal: Clarifies complex situations &amp; issues, helps you to prioritise and create an action plan<br\\\/>\u2022 Problem Analysis: A powerful root cause analysis tool<br\\\/>\u2022 Decision Analysis: Ensures complex decisions are made rationally, weighing all the considerations and facts<br\\\/>\u2022 Potential Problem Analysis: Helps to manage risks and mitigate the effects if things do not go to plan\",\"inLanguage\":\"de\"},\"inLanguage\":\"de\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/staging.kepner-tregoe.com\\\/de\\\/about\\\/faqs\\\/#faq-question-1771016225822\",\"position\":2,\"url\":\"https:\\\/\\\/staging.kepner-tregoe.com\\\/de\\\/about\\\/faqs\\\/#faq-question-1771016225822\",\"name\":\"Where does Kepner-Tregoe come from?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Benjamin Tregoe and Charles Kepner were originally researching the way our minds work \u2013 how we solve problems and make decisions. They were interested in the factors that make someone a good problem solver, for example. They formulated an approach that attempts to emulate the thought patterns of someone with excellent problem solving skills.<br\\\/><br\\\/>They then realised that this was actually pretty powerful and that they could train people in applying these methods. And the rest is history! Read more <a href=\\\"https:\\\/\\\/kepner-tregoe.com\\\/about\\\/\\\">about us<\\\/a>\",\"inLanguage\":\"de\"},\"inLanguage\":\"de\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/staging.kepner-tregoe.com\\\/de\\\/about\\\/faqs\\\/#faq-question-1771016254326\",\"position\":3,\"url\":\"https:\\\/\\\/staging.kepner-tregoe.com\\\/de\\\/about\\\/faqs\\\/#faq-question-1771016254326\",\"name\":\"What makes our training different?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The quality of KT training is what keeps our clients recommending us and coming back for more. Our trainers follow a method called \u201csystematic teaching\u201d which begins from awareness and leads to mastery through practical application.<br\\\/><br\\\/>There is only a small amount of presentation to introduce the concepts. Participants work in groups to practice using the KT processes on case studies from our library, as well as any real-life issues or examples they bring with them. The hands-on, interactive approach ensures that you walk away with practical problem solving skills that you can start applying right away.<br\\\/><br\\\/>Clients have told us that KT \u201crewired their brain\u201d!<br\\\/><br\\\/><strong>Come &amp; see for yourself<\\\/strong><br\\\/><a href=\\\"https:\\\/\\\/go.kepner-tregoe.com\\\/public-workshop-schedule-usa-canada\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Find a public course in the US or Canada<\\\/a><br\\\/><a href=\\\"https:\\\/\\\/go.kepner-tregoe.com\\\/public-course-finder-europe\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Find a public course in Europe<\\\/a><br\\\/><a href=\\\"https:\\\/\\\/kepner-tregoe.com\\\/training\\\/\\\">View our full training portfolio<\\\/a>\",\"inLanguage\":\"de\"},\"inLanguage\":\"de\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQs - Kepner-Tregoe","description":"What is the Kepner-Tregoe method? 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KT consists of 4 main \u201cprocesses\u201d that add structure to the way we think, ensuring that we take a rational approach using facts, rather than relying on assumptions and gut feelings:<br\/><br\/>\u2022 Situation Appraisal: Clarifies complex situations &amp; issues, helps you to prioritise and create an action plan<br\/>\u2022 Problem Analysis: A powerful root cause analysis tool<br\/>\u2022 Decision Analysis: Ensures complex decisions are made rationally, weighing all the considerations and facts<br\/>\u2022 Potential Problem Analysis: Helps to manage risks and mitigate the effects if things do not go to plan","inLanguage":"de"},"inLanguage":"de"},{"@type":"Question","@id":"https:\/\/staging.kepner-tregoe.com\/de\/about\/faqs\/#faq-question-1771016225822","position":2,"url":"https:\/\/staging.kepner-tregoe.com\/de\/about\/faqs\/#faq-question-1771016225822","name":"Where does Kepner-Tregoe come from?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Benjamin Tregoe and Charles Kepner were originally researching the way our minds work \u2013 how we solve problems and make decisions. They were interested in the factors that make someone a good problem solver, for example. They formulated an approach that attempts to emulate the thought patterns of someone with excellent problem solving skills.<br\/><br\/>They then realised that this was actually pretty powerful and that they could train people in applying these methods. And the rest is history! Read more <a href=\"https:\/\/kepner-tregoe.com\/about\/\">about us<\/a>","inLanguage":"de"},"inLanguage":"de"},{"@type":"Question","@id":"https:\/\/staging.kepner-tregoe.com\/de\/about\/faqs\/#faq-question-1771016254326","position":3,"url":"https:\/\/staging.kepner-tregoe.com\/de\/about\/faqs\/#faq-question-1771016254326","name":"What makes our training different?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"The quality of KT training is what keeps our clients recommending us and coming back for more. Our trainers follow a method called \u201csystematic teaching\u201d which begins from awareness and leads to mastery through practical application.<br\/><br\/>There is only a small amount of presentation to introduce the concepts. Participants work in groups to practice using the KT processes on case studies from our library, as well as any real-life issues or examples they bring with them. The hands-on, interactive approach ensures that you walk away with practical problem solving skills that you can start applying right away.<br\/><br\/>Clients have told us that KT \u201crewired their brain\u201d!<br\/><br\/><strong>Come &amp; see for yourself<\/strong><br\/><a href=\"https:\/\/go.kepner-tregoe.com\/public-workshop-schedule-usa-canada\" target=\"_blank\" rel=\"noreferrer noopener\">Find a public course in the US or Canada<\/a><br\/><a href=\"https:\/\/go.kepner-tregoe.com\/public-course-finder-europe\" target=\"_blank\" rel=\"noreferrer noopener\">Find a public course in Europe<\/a><br\/><a href=\"https:\/\/kepner-tregoe.com\/training\/\">View our full training portfolio<\/a>","inLanguage":"de"},"inLanguage":"de"}]}},"_links":{"self":[{"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/pages\/48001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/comments?post=48001"}],"version-history":[{"count":7,"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/pages\/48001\/revisions"}],"predecessor-version":[{"id":61214,"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/pages\/48001\/revisions\/61214"}],"up":[{"embeddable":true,"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/pages\/27"}],"wp:attachment":[{"href":"https:\/\/staging.kepner-tregoe.com\/de\/wp-json\/wp\/v2\/media?parent=48001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}